Terms of Service
Last updated: 20 September 2026
This website is operated by Birtle’s Sports. Throughout the website, the terms “we”, “us”, and “our” refer to Birtle’s Sports.
Birtle’s Sports provides birtlessport.store, including the products, information, features, tools, and services available through the website, subject to the terms, conditions, policies, and notices described below.
By visiting our website or purchasing products from us, you use our services and agree to these Terms of Service. These Terms apply to users of the website, including visitors and customers.
Please read these Terms carefully before using our website. If you do not agree with these Terms, you should not use our website or services.
We may update these Terms from time to time. Any changes will be published on this page with an updated “Last updated” date.
1. Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your country or region of residence, or that you have the necessary permission for any minor dependants to use this website where applicable.
You must not use our website, products, or services for any illegal or unauthorised purpose.
When using our website, you must comply with applicable laws and regulations, including laws relating to consumer protection, intellectual property, privacy, and data protection.
You must not transmit viruses, malware, malicious code, or other technology intended to damage or interfere with our website or services.
A serious violation of these Terms may result in restriction or termination of access to our services.
2. General Conditions
We reserve the right to refuse or restrict service where we have a lawful and legitimate reason to do so.
Information transmitted through our website may pass through different networks and may be adapted where technically necessary to operate the service.
Payments for purchases made through our online store are processed using PayPal. Payment information is handled by PayPal in accordance with its applicable terms, privacy, and security practices.
You may not reproduce, duplicate, copy, sell, resell, or commercially exploit our website, content, or services without our prior permission, except where permitted by law.
3. Accuracy and Timeliness of Information
We make reasonable efforts to ensure that information available through birtlessport.store is accurate, complete, and current.
However, occasional errors, omissions, or outdated information may occur.
Information on our website is primarily provided to help customers understand and purchase our sports, fitness, strength training equipment, and related accessories.
We may update or correct website information when necessary.
4. Products, Prices & Availability
Prices for products available through Birtle’s Sports may change from time to time.
We may introduce, modify, suspend, or discontinue products where reasonably necessary.
All products are subject to availability.
Although we aim to maintain accurate stock information, an item may occasionally become unavailable after an order has been submitted.
If this occurs, we may contact you to discuss available options, which may include waiting for restock, choosing an available alternative where appropriate, or receiving a refund for the unavailable item.
5. Product Information & Display
We make reasonable efforts to present product descriptions, photographs, colours, sizes, weights, specifications, and other product information accurately.
However, colours and appearance may vary depending on your screen, device settings, lighting, manufacturing variations, or product updates.
Customers should review the relevant product page and available options before placing an order.
Product descriptions, images, availability, and other information may be updated when necessary.
6. Orders & Acceptance
When placing an order through our website, you agree to provide accurate and complete information.
Submission of an order does not necessarily mean that the order has been finally accepted.
We may refuse, cancel, or limit an order where reasonably necessary, including where:
- A product is unavailable
- Payment cannot be authorised or verified through PayPal
- Billing or shipping information appears incorrect or incomplete
- An order appears fraudulent or unauthorised
- There is a material pricing or product-information error
- We cannot reasonably fulfil or deliver the order
If an order is cancelled after payment has already been collected, an appropriate refund will normally be issued through PayPal to the original payment method associated with the transaction.
7. Billing & Account Information
You agree to provide accurate, current, and complete purchase, billing, delivery, and account information when placing an order.
You should keep relevant information accurate so that we can process your order, verify your PayPal payment, arrange delivery, provide order updates, and contact you where necessary.
For additional payment information, please review our applicable payment and billing policies.
8. Shipping & Delivery
Available shipping methods, estimated delivery times, destinations, and applicable shipping charges are displayed through our website or during checkout, where applicable.
Delivery times are estimates and may occasionally be affected by courier delays, weather conditions, public holidays, busy periods, or circumstances outside our reasonable control.
Please review our Shipping Policy for complete delivery information.
9. Returns & Refunds
Returns and refunds are handled according to our Return & Refund Policy and applicable UK consumer rights.
We currently offer a 30-day return period for eligible products.
Return eligibility may depend on factors such as the condition and type of product. Certain products may be excluded from change-of-mind returns where permitted by applicable law.
Approved refunds will normally be processed through PayPal to the original payment method associated with the purchase.
Please review our Return & Refund Policy before requesting a return.
10. Third-Party Tools & Services
Our online store may use or provide access to third-party services, including ecommerce technology, PayPal, delivery providers, applications, analytics tools, or other external services.
Some of these services are operated independently and are not owned or directly controlled by Birtle’s Sports.
Your use of third-party services may also be subject to the applicable provider's own terms and privacy policies.
11. Third-Party Links
Our website may contain links to websites or services operated by third parties.
We do not control all third-party websites and are not responsible for their content, products, services, availability, security, or privacy practices.
You should review the applicable terms and policies before purchasing from or providing personal information to an external website.
12. Customer Feedback & Submissions
If you voluntarily submit reviews, suggestions, feedback, photographs, comments, or other content to us, we may use that material for legitimate business purposes where permitted by applicable law and subject to any rights you retain.
Submitted content must not violate applicable law, infringe another person's intellectual property rights, contain malicious software or harmful code, or contain unlawful, abusive, or deliberately misleading material.
We may moderate or remove submitted content where reasonably appropriate.
13. Personal Information
The collection and processing of personal information through birtlessport.store is governed by our Privacy Policy.
Please review our Privacy Policy for information about how we collect, use, share, store, and protect personal information.
14. Errors, Inaccuracies & Omissions
Despite reasonable efforts to maintain accurate information, our website may occasionally contain typographical errors, inaccuracies, or omissions concerning product descriptions, specifications, prices, promotions, shipping charges, delivery estimates, or product availability.
We may correct errors or update information when identified.
Where an error materially affects an order, we may contact the customer and take appropriate action, subject to applicable consumer law.
15. Prohibited Uses
You must not use our website or services for unlawful or fraudulent purposes, to violate applicable laws, infringe intellectual property rights, distribute harmful code, unlawfully collect personal information, send spam or phishing communications, attempt unauthorised access, interfere with website security, or intentionally disrupt our website or services.
We may restrict or terminate access where these rules are violated.
16. Intellectual Property
Unless otherwise indicated, content available through birtlessport.store, including our branding, website text, graphics, design elements, and other original materials, belongs to Birtle’s Sports or is used with permission from relevant content providers.
You may not reproduce, distribute, modify, publish, or commercially exploit protected website content without appropriate permission, except where permitted by applicable law.
17. Disclaimer of Warranties
We aim to maintain a reliable and secure online store, but we cannot guarantee that our website will always operate without interruptions, delays, technical problems, or errors.
Products and website services are provided subject to applicable laws and consumer protections.
Nothing in these Terms is intended to exclude or restrict statutory rights that you have as a consumer.
18. Limitation of Liability
To the fullest extent permitted by applicable law, Birtle’s Sports will not be responsible for losses that cannot legally be attributed to us or for indirect or consequential losses where such liability may lawfully be excluded.
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability that cannot be excluded under applicable UK consumer protection law.
19. Indemnification
To the extent permitted by applicable law, you may be responsible for losses, claims, or costs arising from your unlawful misuse of our website, violation of these Terms, or infringement of third-party rights.
Nothing in this section is intended to impose obligations that cannot lawfully be imposed on a consumer.
20. Severability
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be interpreted or limited to the extent necessary and permitted by law.
The remaining provisions will continue to apply where legally possible.
21. Termination
These Terms remain applicable while you use our website and services.
You may stop using our website at any time.
We may restrict or terminate access to our website or services where we reasonably believe there has been a serious violation of these Terms, unlawful activity, fraud, or misuse of our services.
22. Entire Agreement
These Terms of Service, together with our applicable policies—including our Privacy Policy, Shipping Policy, Return & Refund Policy, and other policies published on birtlessport.store—govern your use of our online store and purchases made through it.
23. Governing Law
These Terms are governed by the laws of England and Wales.
Nothing in these Terms is intended to deprive consumers of any mandatory rights or protections available to them under applicable law.
24. Changes to These Terms
We may update these Terms from time to time to reflect changes to our website, products, services, policies, business operations, or applicable requirements.
When changes are made, the revised Terms will be published on this page and the “Last updated” date will be updated.
25. Contact Information
If you have questions about these Terms of Service or an order placed through our website, please contact:
Birtle’s Sports
1, Central Buildings
Corn Market
Penrith CA11 7HT
United Kingdom
Website: birtlessport.store
Email: support@birtlessport.store
Phone: +44 1768 865129